Designing ERGs that matter
Inclusion doesn’t happen by accident. It’s built — intentionally, thoughtfully, and with a deep understanding of people’s lived experiences.
This best practice guidance from LGBT+ in FM is a practical, no-nonsense roadmap for organisations ready to move beyond performative inclusion and into meaningful change. Grounded in real-world experience across the Facilities Management and built environment sectors, it explores how Employee Resource Groups (ERGs) can become powerful drivers of culture, connection, and progress.
Inside, you’ll find:
A clear framework for building impactful ERGs — from understanding employee needs to sustaining long-term momentum
Guidance on governance and structure — ensuring networks are supported, visible, and effective
Insight into LGBTQIA+ networks — recognising their unique role in advocacy, safety, and policy influence
Practical tools and templates — including Terms of Reference and reflective questions
Done well, ERGs don’t just exist — they elevate voices, reduce isolation, and shape organisational culture
This guide is for leaders, HR professionals, and changemakers who want to create networks that are not only inclusive, but influential — spaces that drive belonging, inform decision-making, and help organisations truly reflect the people within them.
